Updating nexus credit card info
If you have submitted an application form and you have received an email from us saying that it has been submitted we cannot refund your fee.
If you would like a refund and have not yet received the ‘Application Submitted’ email, please email us at [email protected] are the Nexus fees? There are two fees that must be paid in order to apply for the NEXUS program:1.
You must update your new passport details by visiting one of the Enrollment Centers.
I have lost my Nexus card how do I apply for a new one?
If you file with IVT you do not have to fill out every section of the application for every family member e.g. If you apply online using the GOES system you will have to make a separate application for each family member and fill out every section – the average time spent filling out an online Nexus application is 1.5 hours so if there are quite a few of you it could very time consuming doing it yourself. If you are traveling by car all occupants must be Nexus pass holders in order for you to use the Nexus lane.
You can get a refund from IVT if you have not submitted your application form or if you have just made the Pay Pal transaction and then changed your mind.Your infant will be given his / her own Nexus pass.