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(Source for numbers: In terms of financial metrics, Delta also comes out ahead.Last year Delta posted .85B in revenue with a 14.97% operating margin.
Motes are often located in places that are either remote or difficult to access.
In overall performance, Delta is ranked 3 (the list includes smaller and discount airlines such as Southwest and Alaska).
In terms of canceled flights, Delta comes in at 1.89% of flights canceled compared with 2.64% and 4.06% of flights canceled at United and American respectively.
Succumbing to operational and financial difficulties, the rest of the players have either merged into the existing legacy airlines or have gone bankrupt.
legacy airline carriers remaining since airline deregulation happened in the 1980s.
One of Delta’s core cultural messaging devices to employees is the ‘Rules of the Road’ booklet that gets handed out to all employees.